Privacy Policy

At Lymph & Flow, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose and safeguard your information when you visit our website or book our wellness services.

1. Information We Collect

• Name, email address and phone number.
• Booking and appointment details.
• Health information voluntarily provided for treatment suitability.
• Technical information such as IP address, browser, device type and pages visited.

2. How We Use Your Information

• Provide and manage bookings.
• Respond to enquiries.
• Improve our website and services.
• Meet legal obligations.
• Prevent fraud and misuse.

3. Cookies

We use essential, analytics and preference cookies to improve your browsing experience. You may disable cookies through your browser settings, although some features may not function correctly.

4. Google Analytics

We use Google Analytics to understand website traffic and improve user experience. Google Analytics may collect browser, device, approximate location and usage information.

5. Google Advertising

This website may display Google AdSense advertisements. Google and its partners may use cookies to show personalized or non-personalized ads based on previous visits. Learn more at https://policies.google.com/technologies/ads and https://policies.google.com/privacy.

6. Third-Party Services

We may use trusted third-party providers such as Google Analytics, Google Maps, WhatsApp and social media platforms to support our services.

7. Data Security

We use SSL encryption, secure hosting and reasonable administrative, technical and physical safeguards to protect your information.

8. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations or resolve disputes.

9. Your Rights

• Access your information.
• Correct inaccurate information.
• Request deletion where legally permitted.
• Withdraw consent where applicable.
• Request data portability where applicable.

10. GDPR & International Users

If applicable, we process personal data in accordance with GDPR principles. Your information may be processed in countries where our service providers operate.

11. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

12. Marketing Communications

If you subscribe to updates, you may receive promotional emails. You can unsubscribe at any time.

13. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our site.

14. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated revision date.

15. Contact Us

Lymph & Flow
Dubai, United Arab Emirates
Email: info@lymphandflow.com
Website: https://lymphandflow.com